Ratings & Reviews
Your Review
Resident Reviews
|Recommended: YesWarm Amazing Staff — I would def. Strongly consider moving here it’s a great community
response from property -Thank you so much for your positive review. We are glad to have you. Should you need anything or have any questions, please feel free to contact your leasing team!
|Recommended: YesThank you — My experience at modera Coral Springs was great. Me and my mother have to move back to Doral closer to our work
Thank you so much for the kind words! We’re glad to hear you and your mother had a great experience at Modera Coral Springs. While we’re sad to see you go, we completely understand the need to be closer to work. Wishing you both all the best in Doral — you’ll always be part of the Modera family! Rose Jean Community Manager
|Recommended: YesSo, I was very excited to move into Modera Coral Springs. The amenties are beautiful, the units are beautiful and clean and modern. Top Notch. On the other hand, there are approximately 12-15 guest spots for the entire building. I was told that guests can park on the first two levels for 5 overnight. The day I moved in, I was told that the guest parking went up to almost 18 dollars past 4 hours. WOW Ok, that was disappointing. Even more disappointing is the smell of Marijuana throughout the hallways, elevators, and pool area. It is overwhelmingly strong. My second night there were two very HIGH men in the elevator. They appeared to not know which floor they were going to as they pressed 4 different floor buttons. I was very nervous considering the fact that there is zero security on sight. Not to mention how cars follow me in on my tail as the gate goes up. NO SECURITY AT ALL. I should have asked before moving in. My bad. I did a little research. Section 8 vouchers. Enough said.
Thank you for sharing your feedback. We’re glad to hear that you found the amenities and apartment design at Modera Coral Springs to be beautiful and modern — we truly aim to create a welcoming and stylish living environment.
We also want to sincerely apologize for the issues you've encountered. Parking policies can be frustrating when they change unexpectedly, and we understand how that impacts your experience. Regarding your concerns about security and smoke odors, please know we take these matters seriously. Your safety and comfort are top priorities, and our team is actively working on solutions, including reinforcing access control and exploring additional monitoring strategies.
We encourage you to reach out directly to our leasing office so we can further discuss your concerns and work toward improving your experience. Your voice matters to us, and we appreciate you bringing these issues to our attention. Rose Jean Community Manager
|Recommended: NoMisleading Expectations and Disappointing Reality — I was really excited to move into this building, but my experience has been disappointing from day one.
Before my move-in, I requested the floor plan with dimensions, which clearly showed a balcony. However, when I arrived, there was no balcony at all. This was a major letdown, as it was one of the features I was expecting.
Another reason I chose Modera was the covered parking, but my assigned spot is on the 7th floor—completely uncovered. Additionally, I saw on the website there was a bike storage, yet upon moving in, I found out that no such amenity exists. Now, I have to rent a storage unit just to keep my bike.
The cabinets are poorly made, and some drawers are already damaged. For a new apartment, I expected much better quality in the finishes, but that’s clearly not the case.
To top it off, on my very first night, I realized how poorly insulated the apartment is—you can hear everything from the street and even from the neighbor upstairs.
Overall, this has been a frustrating start, and I feel misled about what was promised versus what was actually provided.
Thank you for taking the time to share your experience. We're truly sorry to hear that your move-in didn’t meet your expectations, especially after the excitement of choosing a new home. We completely understand how disappointing it must have been to discover discrepancies between what was advertised and what was delivered.
We apologize for the confusion regarding the balcony, parking, and bike storage. Miscommunications like this are never our intent, and we’re currently reviewing our listings and communication processes to ensure clarity and accuracy moving forward.
As for the condition of your cabinets and noise insulation, we appreciate you bringing these issues to our attention. These are not the standards we strive to uphold, and we would love the opportunity to address them directly with you.
Please reach out to our management team at your earliest convenience so we can work on finding solutions that improve your experience. Your comfort and satisfaction are important to us, and we’d like the chance to make things right. Rose Jean Community Manager
|Recommended: NoParking is terrible — When we signed the lease we were told guest parking was free. Our car doesn't meet the height clearance of the garage gate so we can't use our parking space and have to park it downstairs. We have received multiple parkin tickets, even when parked in handicap with a handicap placard. We were promised availability to park in the guest spots and the building has not complied with it.
|Recommended: YesParking and Alarm — The fire alarm triggers very often and the parking is not the best one during night time
Thank you for sharing your feedback. We truly apologize for the inconvenience caused by the fire alarm and parking issues. We understand that frequent alarms can be disruptive, but please keep in mind that due to the restaurant on the property, it's crucial for residents to be alerted in case of an emergency.
Regarding the parking, we’ve introduced the pay-to-park app for guest parking to help manage the situation.
Your concerns are important to us, and we appreciate your patience as we work on improving these areas. If you have any further questions or need assistance, please don’t hesitate to reach out.
Kindest Regards,
Rose Jean
Community Manager
|Recommended: YesLove it here — Love my apartment and the area so far
Thank you so much for your kind words! We’re so glad to hear that you're loving your apartment and the area. If you ever need anything or have any questions, feel free to reach out. We're here to help!
Best regards,
Rose Jean
Community Manager
|Recommended: YesGreat — Great
We are glad that you are enjoying your experience at Modera Coral Springs!
|Recommended: YesHappy resident — I have not officially moved in to the community yet, but Anthony made the approval process very smooth. I am looking forward to my move in day, and in making Modera my new home.
|Recommended: YesOutstanding Thank you, Anthony — We want to extend our heartfelt thanks to Anthony for his exceptional work ethics. excellent customer service, and unwavering dedication. This complex wouldn’t be the same without him. His charisma and patience in interacting with people daily are truly remarkable. Thank you, Anthony
Neighbors are a part of life, but I would really appreciate it if the kids upstairs could refrain from running around during late hours. Thank you
Thank you so much for your kind words about Anthony! We’re thrilled to hear how much you appreciate his dedication and customer service. He truly makes a positive impact in our community!
|Recommended: YesModera Coral Springs Dan — Nice apartments very clean. Moving in is very fast and easy
Thank you for your kind words! We're thrilled to hear you’re enjoying your new home and that the move-in process was smooth for you. If you need anything as you settle in, feel free to reach out!
|Recommended: YesI believe that Samantha and Anthony exemplify the meaning of Customer Service. From our initial day when we arrived to view the apartment Samantha was very precise and thorough with showing the apartment and making recommendations based off the needs of our Family. Anthony on moving day was also extremely helpful and ensured a seamless move in, everything slotted into place. And no matter how busy they get they are always willing to assist with recommendations or even a helping hand. We have been here almost 2 months and have no complaints. This complex provides a hotel like feel and I would recommend anyone looking for peace of mind and comfort to take the first step by scheduling a viewing
Good Afternoon!
Thank you so much for your wonderful review! We’re thrilled to hear that your experience with Samantha and Anthony was so positive. They truly go above and beyond to ensure our residents feel welcome and supported.
It’s great to know that you’re enjoying your time here and that the apartment feels like home. We appreciate your recommendation and look forward to continuing to provide you with a comfortable living experience.
If you ever need anything or have any questions, please don’t hesitate to reach out!
|Recommended: YesGem in the heart of Coral Springs — Great location, design and amenities During the application process, Samantha provided excellent customer service. She was very informative and responsive, which made the process seamless.
Hi Oral
Thank you for your positive review! We’re delighted to hear that you’re enjoying the location, design, and amenities of our community. Samantha is indeed a valuable member of our team, and we’re glad her support made your application process seamless.
If you have any questions or need assistance in the future, please feel free to reach out. We’re here to help!
Kindest Regards,
Rose Jean
Community Manager
|Recommended: NoIt's a new property, so of course, it shows very well. Been a resident for 5 months. 2 major issues - package room Amazon locker is a disaster and gets worse and worse by the day. I often go into the room and the entire floor is filled with packages and you have to go through and find yours
Parking garage as other reviews mention has safety issues due to the speed that many residents drive. However, parkiing is MUCH worse now. The bldg got it's first retail tenant and it appears it must have been a tough negotiation as TacoCraft took the majority of the visitor spots in the parking garage . In the mid afternoon to 11pm these spots are all taken and their is very unsafe driving behavior. It's only time before an accident occurs. Furthermore, you come home after working a long hard day and I've been in line of 5-6 cars waiting in line in the parking garage to get through the Taco Craft reserved parking area to get to the residents gate in the parking garage. It's not fun at all.
We appreciate your detailed feedback and understand your concerns. We're always striving to enhance the living experience in our community and your input is valuable in this process. We're sorry to hear about the issues you've encountered and we'd like to discuss them further to find potential solutions. Please reach out to us at (954) 744-0556 or [email protected] so we can better assist you. Thank you for taking the time to share your experience.
Best,
Joe Blackburn
|Recommended: YesNice so far — Pool table close too early
Thank you for your feedback on ways we can improve our service offering, as well as your kind remarks. We have two pool tables in the community that are available for resident use until 10:00 pm. Please feel free to reach out to us with your suggestions anytime by emailing us at [email protected].
Joe Blackburn, Sr. Community Manager